Introduction

28Fox ("we," "our," or "us") operates the 28Fox Parenting Course mobile application and website (the "App" and "Platform"). We provide digital educational content (streaming videos, downloadable/printable files). We do not ship physical products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

Information We Collect

Personal Information

We may collect the following personal information that you voluntarily provide to us:

• Account Information: When you create an account, we collect your email address, name, and password (encrypted).
• Google Account Information: If you sign in with Google, we collect your Google account email, name, and profile picture as provided by Google OAuth services.
• Profile Information: Any additional information you choose to provide in your user profile.
• Communication Data: If you contact our support team, we may collect your name, email address, and the content of your messages.

Automatically Collected Information

When you use the App, we may automatically collect certain information:

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: App features used, videos watched, course progress, interaction with flashcards and trainers, and session duration.
• Log Data: IP address, app version, access times, pages viewed, and crashes or errors.
• Push Notification Tokens: Device tokens to send you push notifications for daily practice reminders (if you opt-in).

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your activity on the App. This helps us improve app performance and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide and Maintain the App:
   • Create and manage your account
   • Deliver course content (videos, flashcards, trainers)
   • Track your learning progress
   • Provide customer support
2. To Personalize Your Experience:
   • Recommend relevant course content
   • Remember your preferences and settings
   • Customize notifications based on your activity
3. To Process Transactions:
   • Process subscription payments (Basic and Premium plans)
   • Manage subscription renewals and cancellations
   • Provide access to Premium-only content
4. To Send Communications:
   • Daily practice reminders via push notifications
   • Important updates about the App or your account
   • Respond to your inquiries and support requests
   • Send promotional materials (with your consent)
5. To Improve the App:
   • Analyze usage patterns and trends
   • Diagnose technical issues and bugs
   • Conduct research and development
   • Monitor and analyze app performance
6. To Ensure Security:
   • Detect and prevent fraud or unauthorized access
   • Protect against malicious activity
   • Enforce our Terms of Service
7. For Legal Compliance:
   • Comply with applicable laws and regulations
   • Respond to legal requests and prevent harm

Third-Party Services

We use the following third-party services that may collect information:

Google Sign-In

When you use Google Sign-In, we receive your Google account information (email, name, profile picture) as permitted by Google's OAuth 2.0 protocol. Google's use of this information is governed by their Privacy Policy: https://policies.google.com/privacy

Cloudflare Stream

We use Cloudflare Stream to host and deliver video content. Cloudflare may collect information about video playback, including IP address and viewing statistics. Cloudflare's Privacy Policy: https://www.cloudflare.com/privacypolicy/

Payment Processors (Apple In-App Purchase)

Subscription payments are processed through Apple's In-App Purchase system. We do not store your credit card information. Apple's use of your payment information is governed by their Privacy Policy: https://www.apple.com/legal/privacy/

Push Notification Services

We use Apple Push Notification Service (APNs) to send you notifications. These services may collect device tokens and delivery statistics.

Analytics Services (Future)

We may use analytics services such as Google Analytics, Firebase Analytics, or similar to understand app usage. These services may use cookies and collect device and usage information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who perform services on our behalf (hosting, analytics, customer support, payment processing). These providers are obligated to protect your information.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
• With Your Consent: We may share information with your explicit consent.
• Aggregated Data: We may share anonymized, aggregated data that does not identify you personally.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance.

Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal retention requirements).
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to processing of your personal information for certain purposes.
• Restriction: Request restriction of processing in certain circumstances.
• Withdraw Consent: Withdraw consent for data processing where we rely on your consent.

To exercise any of these rights, please contact us at admin@28fox.com. We will respond to your request within 30 days.

Children's Privacy

The App is designed for parents and adults. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of passwords (hashed and salted)
• Secure authentication mechanisms (OAuth 2.0)
• Access controls and authentication
• Regular security audits

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure that your information receives adequate protection wherever it is processed.

Push Notifications

You may receive push notifications for daily practice reminders and app updates. You can opt-out of push notifications at any time by:

1. Disabling notifications in your device settings (Settings → Notifications → 28Fox)
2. Disabling notifications within the App settings

Opting out of notifications will not affect your ability to use the App.

Third-Party Links

The App may contain links to third-party websites or services (such as Community FAQ external resources). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at admin@28fox.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectification, erasure, and restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information:

• Performance of contract (to provide the App and services)
• Legitimate interests (to improve the App and ensure security)
• Consent (for marketing communications and optional features)
• Legal obligation (to comply with laws)

To exercise these rights, contact us at admin@28fox.com.

Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. The App does not currently respond to DNT signals, as there is no industry standard for how to respond to such signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice in the App
• Sending you an email notification (if you have provided your email)

Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For data protection inquiries in the EU, you may contact our Data Protection Officer at: admin@28fox.com

Data We Collect - Summary Table

Your Choices - Quick Reference

This privacy policy is effective as of the date stated above and applies to all users of the 28Fox Parenting Course app.